To increase or reduce the paid seats on your Teamwork.com account by updating the user count.
Ensure that you are logged into a site level administrator account in the owner company of Teamwork.com to have access to the subscription page of your site
- Click your profile image in Teamwork.com's main navigation menu.
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Select Subscription.
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Click Manage Subscription in the Your Teamwork Subscription panel.
- Click your profile image in Teamwork.com's main navigation menu.
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Select Subscription.
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Click Manage Subscription in the Your Teamwork Subscription panel.
- Select Current plan under the plan you're currently subscribed to.
- Enter the total number of paid seats (standard users) you should have in the Seats field. The number of standard user seats currently active on your site is auto-populated.
- Ex: Adding seats. If you currently have 10 paid seats and need to add 10 more — update the seat count to 20.
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Ex: Removing seats. If you currently have 15 paid seats and want to remove 3 — update the seat count to 12.📝 If you update your account to have less paid seats than are currently being used on your site, some users will be automatically downgraded to collaborators at checkout.
- Review your subscription's other details. Don't worry, these are all covered in detail in other sections on this page.
- Plan type
- Payment plan (billing frequency) Hint: there are cost savings here with annual billing.
- Add-ons
- Click Continue.
- Review your card information, contact details, and billing address if necessary.
- Check the I have a tax number (VAT no) box under the order summary (if applicable). What’s VAT? It’s a type of tax. The United States doesn't have it, so it might not sound familiar.
- Click Continue.
- Review your order summary.
- Check the Terms of Service and Privacy Policy box. After you’ve read it…obviously.
- Click Purchase Subscription.